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Task Management:
The Self-Service Portal
Easy for users to find the information they are looking for, quickly - objectively.
Follow open calls, consult answers to frequently asked questions and access the knowledge base viewing ready solutions.
Monitoring equipment and systems:
Monitor location and condition with ease. With the configuration management module, registering equipment and systems is quick and easy, helping in their monitoring. Automated inventory creation seeks information about the settings of your installed equipment and software.
Record and Assign, requests and complaints:
Assign calls to a service provider, objectively and transparently, and keep users up to date on their progress throughout the process.
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